Your refund request will be answered and processed promptly. If you do not receive the email reply within one business day, please call the office immediately. We will not be responsible if the email fail to reach us. All Refunds claims in case of cancellation would be processed based on the Cancellation Policy.

In the event of cancellation of tour/travel plan/bookings due to any reasons please inform us in writing (info@beinghimalayan.com). Cancellation charges would be effective from the date we receive cancellation request in writing. The cancellation charges would vary depending on the time period left prior to arrival and it would be as follows:

• All purchases are subject to re-confirmation within one business day after purchase, customers will be fully refunded if the orders cannot be confirmed.
• Cancellation requests received 20 days prior to arrival will incur a penalty of 50% of the Tour/Service cost as cancellation charges.
• Cancellation requests received 24 hours prior to arrival will incur a penalty of 100% of the Tour/Service cost as cancellation charges.
• Unused features are non-refundable. No shows forfeit entire payment.
• Group Tours/Trips require a minimum number of participants to avoid cancellation. We reserve the right to cancel a schedule trip to fully refund affected customers although tour companies will make every efforts to maintain the normal operation.

1. Acclimatization:

   Ladakh’s high altitude can cause altitude sickness. Take it easy on the first couple of days to acclimatize properly and stay hydrated.

2. Dress in Layers:

   Ladakh’s weather can be unpredictable, with temperature fluctuations throughout the day. Dress in layers to stay comfortable.

3. Stay Hydrated:

   The dry climate of Ladakh can lead to dehydration. Drink plenty of water and avoid excessive caffeine and alcohol.

4. Respect Local Customs:

   Ladakh has a rich cultural heritage. Respect local customs and traditions while visiting monasteries and villages.

5. Carry Cash:

   ATMs are limited in remote areas. Carry enough cash for your trip, especially if you plan to visit off-the-beaten-path places.

6. Preserve Nature:

   Ladakh’s pristine beauty is its biggest asset. Dispose of trash responsibly and leave no trace while exploring the region.

7. Pack Essentials:

   Sunscreen, sunglasses, a wide-brimmed hat, and lip balm with SPF are essential to protect yourself from the strong sun at high altitudes.

8. Plan for Limited Connectivity:

   Mobile networks and internet connectivity may be limited in some areas. Inform family and friends accordingly.

9. Be Prepared for Road Conditions:

   Ladakh’s mountain roads can be challenging. Prepare for bumpy rides and long travel durations.

10. Travel in Groups:

    If trekking or venturing into remote areas, consider travelling in groups for safety and support.

11. Support Local Economy :

    Purchase locally made handicrafts and support small businesses to contribute positively to the local economy.

12. Carry Medications :

    If you have any medical conditions, carry necessary medications as access to healthcare may be limited in certain regions.

13. Enjoy Local Cuisine:

    Taste the delicious Ladakhi cuisine, including momos, thukpa, and butter tea, to experience the flavors of the region.

14. Stay Environmentally Conscious:

    Ladakh’s fragile ecosystem requires responsible tourism. Choose eco-friendly accommodations and activities.

Remember, Ladakh’s charm lies in its untouched landscapes and unique culture. By being a responsible and respectful traveller, you can make the most of your Ladakh experience while preserving its beauty for future generations.